Category: Crisis Management
Prepare for and manage digital marketing crises effectively to safeguard your brand’s reputation and maintain customer trust. Explore strategies for proactive crisis communication, reputation management, and mitigating the impact of unforeseen challenges in a fast-paced digital environment.
-
How to handle a potential crisis (with communication protocol)?
Identify a potential crisis, establish a crisis communication protocol, respond to a crisis, and conduct post-crisis evaluation, and learn from each experience.